Are you a government-registered and insured Packers and Movers company?

Yes, we are a fully registered and licensed relocation company with valid GST and IBA approval documentation. We offer 100% transit insurance cover for all home and commercial relocations to ensure complete safety.

How far in advance should I book my relocation?

For local shifting within the same city, booking 24 to 48 hours in advance is sufficient. For inter-state long-distance moves, we recommend booking at least 3 to 5 days prior to your preferred moving date.

Do you provide a pre-move home survey?

Yes! We provide both physical on-site surveys and quick WhatsApp video calls for instant item assessment to give you an accurate, fixed quotation.

How long does a local house shifting take?

Local moves (1BHK/2BHK/3BHK) are usually completed within 4 to 8 hours on the same day. Our crew arrives early morning, completes multi-layer packing, loads, moves, and unloads at your new destination.

Do you dismantle and reassemble furniture like ACs and beds?

Yes, our trained carpenters handle dismantling and reassembling beds, wardrobes, and TV units. Appliance uninstallation/installation (e.g., ACs and geysers) can also be added upon request.

How do you ensure safety during long-distance domestic moves?

For inter-state relocations, we use 3-layer heavy-duty packing (bubble wrap, corrugated sheets, and waterproof stretch film). Fragile items are placed in wooden crates and transported using enclosed container trucks.

Can I track my moving truck during inter-state transport?

Yes! All our long-haul container trucks are equipped with GPS tracking, and a dedicated move manager provides daily updates until delivery.

What payment methods do you accept?

We accept all major payment modes including UPI (Google Pay, PhonePe, Paytm), Credit/Debit Cards, Net Banking, and Cash payments with valid tax invoices.

What is your payment schedule? Is advance required?

We require a token advance (10-20%) upon booking confirmation. The remaining balance is payable upon pickup completion or final doorstep delivery, depending on the agreed contract.

Are there any hidden charges or surprise costs?

No. Our final quotation includes packing materials, labor, loading, transport, tolls, and unloading. Everything is transparently itemized upfront.

Best Packers and Movers in Delhi & Gurugram

1

Introduction

Oneness Packers and Movers ("we," "us," "our," or "the Company") respects your privacy and is committed to protecting the personal information you share with us through our website onenesspackersmovers.com, phone calls, WhatsApp, quote request forms, and advertising campaigns, including those run through Google Ads and Meta Ads.

By using our website or submitting your details through any of our forms or ads, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.

2

Information We Collect

We may collect the following categories of information when you interact with our website, call us, or fill out a quote request:

Personal Details

Name, phone number, email address, and pickup/drop location.

Shifting Details

Type of move (home, office, vehicle), inventory details, and preferred moving dates.

Technical Data

IP address, browser type, device type, and pages visited on our website.

Advertising Data

Click IDs (GCLID), campaign source, and referral information from Google or Meta ads.

3

How We Use Your Data

We use the information collected for the following purposes:

To respond to quote requests and provide moving cost estimates.
To contact you via call, SMS, WhatsApp, or email regarding your shifting requirements.
To plan and coordinate packing, transport, and delivery logistics.
To measure and improve the performance of our Google Ads and Meta Ads campaigns.
To analyze website traffic and improve user experience.
To comply with legal obligations and resolve disputes.

4

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies (such as pixels and tags) to enhance user experience, remember preferences, and understand how visitors use our site. Cookies used on this site include:

Cookie Type	Purpose
Essential Cookies	Required for basic website functionality and form submissions.
Analytics Cookies (Google Analytics)	Help us understand visitor behavior and improve our website.
Advertising Cookies (Google Ads, Meta Pixel)	Used for conversion tracking, remarketing, and measuring ad performance.

You can control or disable cookies through your browser settings at any time. Disabling cookies may affect certain features of our website.

5

Google Ads & Remarketing

We use Google Ads, Google Analytics, and Google Ads Conversion Tracking to measure the effectiveness of our advertising and to show relevant ads to users who have previously visited our website (remarketing).

Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website.
Google's use of advertising cookies enables it and its partners to serve ads based on your visits to this site and/or other sites on the Internet.
We use conversion tracking to measure calls, form submissions, and WhatsApp clicks that result from our ad campaigns.
You may opt out of personalized advertising by visiting Google Ads Settings or the Network Advertising Initiative opt-out page.

This website complies with Google Ads policies, including restrictions on collecting sensitive personal information and ensuring transparent disclosure of data practices related to advertising.

6

Call Tracking & Recording

To measure the effectiveness of our ad campaigns and improve customer service quality, calls made to our advertised numbers, including +91 87085 73380, may be tracked and, in some cases, recorded for training and quality assurance purposes. By calling us, you consent to such tracking and recording where permitted by applicable law.

7

Sharing of Information

We do not sell your personal information. We may share your information only in the following circumstances:

With our operational staff and moving crew solely to coordinate and execute your shifting service.
With trusted third-party service providers who assist us with website hosting, analytics, and advertising (e.g. Google, Meta) — bound by their own privacy and data protection terms.
When required by law, court order, or government request.
In connection with a business transfer, merger, or acquisition involving our company.

8

Data Retention & Security

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including providing our moving services, complying with legal obligations, and resolving disputes.

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9

Your Rights & Choices

Depending on applicable law, you have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to legal or contractual retention requirements.
Opt out of promotional communications by replying "STOP" to SMS/WhatsApp messages or emailing us directly.
Opt out of personalized advertising via your Google Account or browser cookie settings.

10

Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

11

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or advertising platform policies. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

12

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us:

Oneness Packers and Movers

+91 87085 73380

onenesspackersmovers.com

Privacy Policy